In order to help people understand the issues and procedures involved in the typical California sexual harassment litigation, Mr. Winer has authored the article below.
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A Consumer's Guide to Sexual Harassment Litigation
A. What is Sexual Harassment.
Both California and Federal law generally define sexual
harassment as unwanted sexual conduct of two main types: quid
pro quo harassment and hostile environment harassment.
Quid pro quo harassment occurs when employment is
conditioned, expressly or impliedly, on the submission to
unwelcome sexual advances (such as a supervisor saying “If you
want to keep your job, you’d better have sex with me”).
The more frequent type of sexual harassment, hostile
environment harassment, generally occurs when the employee’s
work environment is made hostile or abusive by sexual
misconduct.
Under the Fair Employment and Housing Act (FEHA),
harassment includes gender harassment or sex-based harassment,
i.e., conduct that shows hostility based on gender even though
the conduct itself was not sexual. An example of this type of
harassment would be a supervisor’s hostile comments that
“women do not belong in the work place.”
Sexual harassment has been found to include:
► unwanted sexual advances or propositions;
► verbal conduct, including epithets, slurs or
derogatory comments and comments about a
person’s body, appearance or sexual activity;
► physical conduct, including assault, impeding or
blocking movement, or any physical interference
with normal work or movement; and
► visual harassment, including leering looks,
offensive gestures or derogatory posters,
cartoons or drawings.
B. Under What Settings Can Sexual Harassment Occur.
Under California law, sexual harassment claims generally
arise out of either an employment situation or when there is a
business, service or professional relationship between the
victim and the perpetrator. Examples of professional
relationships include therapist and patients, attorneys and
clients, and doctors and patients. (See California Civil Code
section 51.9.)
C. An Employer’s Duty Under Sexual Harassment Laws.
An employer must take all reasonable steps necessary to
prevent discrimination and harassment from occurring.
(California Government Code section 12940(i).)
If harassment has occurred, the employer has a duty to
take measures to not only change the harasser’s behavior, but
to prevent potential harassers from unlawful conduct.
Reasonable steps to prevent discrimination and harassment
from occurring include:
► affirmatively raising the issue of harassment;
► expressing strong disapproval of harassment;
► developing appropriate sanctions for harassment;
► informing employees of their rights and
instructing them to report harassment;
► developing methods to sensitize all employees to
behavioral indicators of sexual harassment and
the gravity of its consequences.
D. Retaliation Prohibited.
It is an unlawful employment practice under the Fair
Employment and Housing Act (FEHA) to retaliate against anyone
who has opposed practices proscribed by FEHA, i.e., sexual
harassment or discrimination, or has filed a complaint,
testified or assisted in any proceeding under FEHA. Thus,
employees are protected from retaliation if they complain
about harassment or discrimination.
E. The Requirement of Bringing an Administrative Claim.
Before pursuing a civil suit under California law, a
plaintiff must first exhaust his or her administrative
remedies by filing a complaint with the Department of Fair
Employment and Housing (DFEH) or with the Equal Employment
Opportunity Commission (EEOC).
It is important that the complaint specifically identify
the discrimination and the perpetrators of the discrimination.
If an employee files with the Department of Fair
Employment and Housing, he or she can ask the agency not to
investigate the claim but, rather, simply immediately to issue
a right-to-sue letter.
F. Strict Liability in Cases of Sexual Harassment by a
Supervisor.
Under California law, if a supervisor sexually harasses an
employee under his or her supervision or retaliates against an
employee under his or her supervision, there is grounds for a
strict liability claim against the employer. In other words,
if a plaintiff can prove that the harassment occurred, the
company is automatically liable for damages awarded against
the supervisor, without the employee having to prove the
company was negligent or even did something wrong.
The employer’s strict liability arises from FEHA
regardless of the employer’s own lack of knowledge or it’s
attempts to remedy a sexual harassment situation.
Thus, any time an employee can prove that sexual
harassment by a supervisor occurred, the employee will win if
he or she can prove the harassment caused damages, and will be
entitled to an attorney fee award. (See “M” below.)
G. Responsibility of an Employer for Sexual Harassment
by a Co-Worker.
The employer is liable for harassment by a co-worker,
customer or independent contractor only if the employer knew
or should have known of the harassment and failed to take
immediate and appropriate corrective action. (Government Code
section 12940(h)(1).)
Thus, in cases in which sexual harassment is perpetrated
by a co-worker, it is essential that the employee proves that
the employer knew that the perpetrator had harassed the
plaintiff or other employees before the acts complained of by
the plaintiff and took inadequate steps to prevent it or, in
the alternative, the employer should have known of the prior
harassing behavior.
H. Who Is Protected From Sexual Harassment.
Under California law, the Fair Employment and Housing Act
(FEHA) protects both male and female employees, applicants for
employment and independent contractors. It also protects an
employee or an applicant from harassment by a person of the
same sex. It applies to all employees of any employer.
I. Severe and Pervasive Standard.
To prevail in a sexual harassment claim, the plaintiff
must prove that the sexual harassment was severe or pervasive
enough to alter working conditions and to create an abusive
environment.
A plaintiff must show that a reasonable person would have
considered the conduct severe or pervasive. If the plaintiff
is a female, the fact finder uses a reasonable woman standard;
if the plaintiff is male, the fact finder uses a reasonable
man standard.
In addition, the plaintiff must demonstrate that he or she
found the conduct sufficiently severe or pervasive to
interfere with the work environment.
Whether or not conduct is severe or pervasive must be
determined from the totality of the circumstances. Such
circumstances include:
► the frequency of the conduct;
► the severity of the conduct;
► whether the conduct was physically threatening
or humiliating or was a mere offensive
utterance;
► whether the conduct reasonably interfered with
the plaintiff’s work performance, although the
plaintiff need not show that she or he could not
perform the job.
Remember, the standard is severe or pervasive. The more
severe the conduct, i.e., sexual touching of genitals, the
less it has to be pervasive (i.e., occurring frequently).
J. When the Harassment Is Not Directed at the Plaintiff
Personally.
If sexual harassment permeates the plaintiff’s work
environment, she or he may have a claim even if the harassing
conduct is not directed at the plaintiff personally, but
occurs in the plaintiff’s presence.
K. The Statute of Limitations.
Generally speaking, a plaintiff must file a complaint with
the Department of Fair Employment and Housing (DFEH) or the
Equal Employment Opportunity Commission (EEOC) within one year
of the harassing conduct. A plaintiff must file a claim with
one of the governing entities before filing a lawsuit.
If the sexual harassment has occurred over a long period
of time, the plaintiff can sometimes rely on the continuing
violation doctrine. Under this doctrine, if it is found to
apply, the sexual harassment complaint is timely if any of the
discriminatory practices continues into the one-year
limitations period.
L. Damages Recoverable in Sexual Harassment Cases.
If an employee sues under California law, he or she is
entitled to recover damages for past and future medical and
psychiatric expenses, past and future wage loss, damages for
emotional distress and punitive damages.
In a sexual harassment case, a plaintiff does not need to
undergo psychiatric or psychological treatment in order to
recover damage for emotional distress.
To recover punitive damages, i.e., damages to punish the
defendant employer, a plaintiff must prove:
► that the employer hired or retained the
harassing individual with knowledge of his or
her unfitness for the position and in conscious
disregard of other’s rights for safety;
► authorized or ratified the wrongful conduct; or
► was personally guilty of oppression, fraud or
malice.
If the employer is a corporation, its knowledge, conscious
disregard, authorization or act of oppression, fraud or malice
must be on the part of a corporate officer, director or
managing agent. A managing agent is a person who exercises
substantial independent authority and judgment over decisions
that ultimately determine corporate policy.
A plaintiff can prove that an employer’s ratification for
purposes of liability for punitive damage by establishing:
► the employer adopted or approved of the action
of the harasser;
► it can be inferred from the employer’s failure,
after being informed of the harassment, that it
ratified the conduct of the harasser by such
evidence as a failure to fully investigate and
punish the harasser.
M. Claim for Loss of Consortium.
A plaintiff’s spouse can also sue and recover damages for
‘loss of consortium.” A spouse is allowed to recover damages
for the loss of society, comfort and care that result from the
injured spouse’s unavailability due to their injury and having
to watch the plaintiff suffer. In order to recover these
damages, a spouse must be named as a party to the lawsuit and
must have been married to the plaintiff at the time of the
injury.
There are advantages and disadvantages to filing a loss of
consortium claim that should be discussed with an attorney
before filing.
N. Recovery for Attorneys Fees.
If the plaintiff can prove harassment/discrimination, he
or she is entitled to recover his or her attorneys fees as an
element of damages. This is a very important aspect of the
law because frequently the award for attorneys fees will be
greater than the actual damage award to the employee.
California law allows recovery for attorneys fees greater than
the amount of actual damages because it recognizes that it
important that attorneys have an incentive to handle sexual
harassment and discrimination cases and that legitimate
victims of harassment and discrimination would be unable to
seek legal redress if attorneys fees were not awarded on top
of a damage award.
O. Strategy Considerations for Plaintiff Attorneys and
Plaintiff in a Sexual Harassment Case.
Sexual harassment cases have to be built. They do not
land in an attorney’s office with a substantial inherent
value. Rarely will a sexual harassment victim have undergone
a million dollar “trauma” and just as rarely will a potential
plaintiff have a million dollar “injury.” However, that is
not to say that one cannot achieve a verdict or settlement in
a sexual harassment case far in excess of a million dollars.
It can be done; however, it requires several key factors being
present and it requires the case to be worked up in a
thoughtful, yet aggressive manner.
i. Key factors which are helpful for plaintiff to
achieve a seven-figure verdict or settlement in
a sexual harassment case.
Sexual harassment cases can vary in value from thousands
of dollars to millions of dollars. Because attorney fees are
awarded if plaintiff wins, it is not unusual for a plaintiff
to win under $100,000 in damages and an additional award of
hundreds of thousands of dollars or more in fees. Under most
attorney retainer agreements, the fee award becomes part of
the client’s recovery out of which the attorney accepts his or
her contractual contingency fee. For instance, if the
compensatory damage award is $50,000 and the attorney fee
award is $450,000, the attorney would base his or her fee on,
for example, 40% of $500,000, or $200,000. The client
benefits enormously by receiving a net settlement of $300,000
(minus case costs) instead of $30,000 minus case costs (i.e.,
in a $50,000 recovery after 40% fees, the client’s net
recovery is only $30,000 minus case costs.)
Thus, every good liability sexual harassment case has at
least a six-figure potential value, and it is generally
recommended that a sexual harassment victim, no matter what
the size of his or her company or even whether the company has
a human resource department, should seek the advice of an
attorney to learn of his or her rights. This section simply
deals with the exceptional case which can become a
multimillion dollar case.
To achieve a multimillion dollar verdict or settlement,
the defendant usually must be a large corporation with not
only assets sufficient to pay a large verdict, but sufficient
assets for a jury to make a large punitive damage award.
Second, there usually needs to be some sort of systemic
problem with sexual harassment within the large company.
Third, there needs to be prior complaints against the
perpetrator which were not appropriately addressed by the
company. Fourth, there needs to be an inadequate (or no)
human resource department which fails to protect the employees
and fails to conduct proper investigations. And, finally, it
is helpful if the company has a financial motive for keeping
the perpetrator employed while not adequately handling the
complaints of the victims.
If the above factors are present and the plaintiff is a
credible witness who has endured either severe or pervasive
sexual harassment, the case can potentially be built into a
seven-figure case.
ii. Start with the deposition of the highest ranking
officer in charge of day-to-day operations of
the company.
A sexual harassment case will end up being an attack on
the management of a company and/or the human resources
department of the company. One of the key witnesses will be
the highest ranking officer in the company with direct
responsibility for operations under which the sexual
harassment occurred. You want to take this person’s
deposition when he or she is as ill-prepared as possible. If
you wait until the end of the case when all the documents have
been produced and all the other witnesses have testified, the
person who ultimately called the shots in the company can
tailor his or her testimony to fit the testimony of the other
witnesses. If, on the other hand, you take this witness’
deposition right off the bat, he or she will undoubtedly deny
that there were any significant problems within the company
and deny knowledge of any prior complaints and state that
everything in the subject investigation was done perfectly.
Once you have this testimony pinned down, you can then take
the deposition of current and former employees who will,
hopefully, indicate that there were serious problems within
the company regarding sexual harassment that this high ranking
manager should have known about or did know about. Thus, the
manager under attack will lose all credibility and you will be
on your way to proving a punitive damage case.
iii. Demonstrate the existence of a weak human
resource department.
Most large companies have human resource departments and
most companies’ sexual harassment policies call for human
resources to handle the reporting and investigation of sexual
harassment complaints. Thus, in most sexual harassment cases,
the human resource department in on trial. If the company has
an adequate sexual harassment policy and employees know how to
report sexual harassment to human resources, and in fact
report sexual harassment to human resources and the department
performs an adequate investigation, then plaintiff will
probably lose any sexual harassment case other than a strict
liability case against a supervisor.
However, thorough discovery will usually reveal that the
human resource department of the company is not as good as it
looks.
The reason why human resource departments are inadequate
is simple. They do not make money for the company. Many
companies have human resource departments only because an
attorney advising the company regarding sexual harassment has
told them to, and often very little of the human resource
personnel time is spent on sexual harassment prevention,
training and investigation.
More typically, human resource personnel are involved in
recruitment or employee benefits. That portion of their job
keeps them busy and they have little time to deal with
personnel matters. Also, human resource departments are
typically run by low level employees. This is a particularly
significant factor because it makes the victimized employees
fearful to report the acts of harassment to human resources.
They feel that they will not be protected by human resource
employees with no power within the company. Frequently
employees with higher rankings within the company feel that
they will be further degraded if they report the harassment to
lower level employees. Thus, if they report at all, they
report to management and a company who believes it has an
adequate human resource department will also take virtually no
time in training its managers on the subject of sexual
harassment. Thus, once the employee reports to management,
the report is almost always ignored or botched, or the victim
is blamed for the harassment.
Therefore, during discovery you need to find out as much
as possible about the human resource department. Find out the
specifics of the amount and quality of training received by
human resource personnel and find out what there rank is
within the company. If the company has no human resource
department, the case can be even stronger.
iv. Hiring a human resource expert.
One of the keys to obtaining a good result in a sexual
harassment case is hiring a human resource consultant who can
help guide you through discovery and provide expert testimony
toward the end of the litigation. A human resource expert
will be able to tell you the type of training that human
resource personnel should have and the type of sexual
harassment policy the company should have. Further, the
consultant will be able to inform you of the way proper
complaint handling and investigation should take place and
point to inadequacies in the way that the defendant set up its
sexual harassment policy, disseminated its sexual harassment
policy and handled its sexual harassment complaints.
When your human resource expert testifies, he or she will
have reviewed all the documentation that you have obtained in
the case and should be able to provide powerful testimony to
help a jury understand how the company failed its employees.
v. Take the depositions of all of the current and
former employees who had any knowledge
whatsoever of the plaintiff, the prior
complainants and the perpetrator.
A further key to building a sexual harassment case is to
take the depositions of virtually every person who ever worked
with the plaintiff, the perpetrator and people who made prior
complaints of sexual harassment against the perpetrator.
Although this may involve dozens of depositions, it is worth
it. Invariably you will obtain contradiction between the
testimony of upper management (see section 3) and the
testimony of the many percipient witnesses.
This, like most portions of discovery in a sexual
harassment case, is expensive and time consuming, but
remember, with an appropriate statutory settlement demand, you
will get your costs back and if you win the sexual harassment
claim, you will be awarded fees.
Thus, the economics of a sexual harassment case are
different than other personal injury cases or wrongful
termination cases. The potential fee award can be a powerful
settlement tool even in cases in which the defense will claim
that the plaintiff has only a minimal injury. More and more
courts are making fee awards in sexual harassment cases that
exceed the actual verdict. Therefore, do not shy away from
taking all of the necessary depositions.
vi. Be relentless in pursuit of written discovery.
There is an old adage that plaintiff’s attorneys are not
making money fighting discovery wars. This is not true in
sexual harassment cases when a discovery ruling could lead to
key evidence that will greatly increase the value of the case.
If plaintiff wins the case, plaintiff’s attorney will receive
his or her fees. Any discovery that leads to evidence of
notice or ratification is worth its weight in gold -- so do
not let defendants avoid answering questions on these
subjects.
vii. Recognizing the value of the case.
After you have successfully completed discovery, it is
important to not underestimate the value of the case if
everything has gone well.
If you have a multimillion dollar company and you believe
that you will be able to prove that at least one person was
sexually harassed by the perpetrator before your client and
the defendant had knowledge of this fact, then you may very
well have a multimillion dollar case. This is true even if
your client does not have a substantial psychological injury
and even if the sexual harassment itself was not
extraordinarily traumatic. If you can establish notice or
ratification and get to punitive damages, then a jury will be
motivated to make a large award if you make the proper
arguments.
viii. Themes for closing argument in sexual
harassment cases.
We will briefly mention a few of the themes which one can
utilize during closing arguments in a sexual harassment case.
The first theme that should be utilized is that an out of
control large corporation has failed to protect its employees
who are dependent on the large corporation for protection.
A second theme can be that the corporation has decided to
protect its big money maker-perpetrator at the expense of the
victim.
A third theme could be that the company, in failing to
have an adequate HR department made an economic decision to
increase profits at the expense of safety. This is a very
similar argument to one that is utilized by plaintiff’s
attorneys in product liability cases. The fact is that human
resource departments do not make money for companies, so they
are underfunded and overlooked by the company. Instead of
putting financial resources into an effective HR department,
the company decided to put its resources into the moneymaking
departments. However, when it did this, it did so at the
expense of employees whose safety is dependent upon an
effective HR department. Without a good HR department, there
cannot be effective sexual harassment training and prevention
and employees cannot be adequately protected against
perpetrators who are bound to exist in any large company.
ix. Conclusion.
Remember that sexual harassment cases are built and not
handed to an attorney on a platter. However, with hard work
and smart discovery, a good sexual harassment case against a
large corporation has a very large settlement and verdict
potential.
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